Case Studies Janitorial Services
Imperial Service Systems - Keeping It Clean since 1973, delivers unmatched janitorial and commercial cleaning services across Wisconsin, Illinois, Indiana, Ohio, and Pennsylvania. Our case studies showcase how we transform schools, offices, industrial facilities, and government buildings like libraries into pristine, professional spaces. Built on our TRUE quality control—an independent unit ensuring objective evaluations—24/7 customer service for rapid response to emergencies like spills or pipe breaks, and flexible 30-day agreements with no long-term contracts, we consistently exceed client expectations.
University Cleaning Services Case Study: Decades of Trust for Imperial Service Systems at North Park University
In 2013, after a brief and problematic trial with a competitor, North Park University rehired Imperial Service Systems (ISS) to manage custodial services for its 422,393 sq. ft. campus. The other vendor failed to handle the university's dynamic schedule, lacked trained staff, and oversaw a rise in on-site theft. By reinstating Imperial Service Systems, North Park University eliminated security issues, gained a flexible and proactive partner, and ensured consistent, high-quality cleaning that meets their rigorous standards, solidifying a relationship that began in 2003.