top of page
Writer's pictureOtto Cavalli

"Discount" janitorial services: A risk your business can't afford to take, here is the janitorial cost structure.

Those seemingly attractive price tags for janitorial services might hide many unexpected costs. Opting for the lowest bidder can cost you more in the long run.


Janitorial Cost Structure Graph, showing the breakdown

Labor Costs - The Backbone of the Operation

Wages: This is the most obvious expense in the janitorial cost, encompassing the hourly rates paid to cleaners, supervisors, and any other on-site staff. It's important to consider not just the base wage but also any overtime pay or shift differentials that may apply.

Training: Proper training ensures that cleaning staff are equipped to perform their tasks effectively and safely. This may involve initial onboarding training, ongoing professional development, and specialized training for specific cleaning tasks or equipment. All of these training activities represent an investment in the workforce, but they also contribute to labor costs.

Maintaining adequate staffing levels: Ensuring there are enough staff members to handle the commercial cleaning workload is crucial for meeting client expectations and maintaining service quality. However, this can mean hiring additional staff or paying existing staff overtime to cover absences or peak periods, both of which increase labor costs.


Overhead Costs: The Engine Behind Seamless Service

While not directly visible in the day-to-day cleaning, overhead costs are the driving force behind a well-run cleaning operation. These expenses go beyond just keeping the lights on; they enable a company to deliver exceptional service and support.

  • 24/7 Customer Support: As the saying goes, "Anything that can go wrong will go wrong" (Murphy's Law). Our dedicated support team, available day and night, ensures you always have a helping hand when you need it the most.

  • Rigorous Quality Control: Our dedicated team of inspectors will visit you and your facility during the day. Issue a grade and ask you to give one too. Their report goes to the Service Team that day for prompt response and resolution.

  • Depth of Organization: Our investment in robust systems and processes means you can rely on a time-tested approach that delivers consistent, high-quality cleaning adapted to meet your specific needs. And we deliver that level of quality every day.


Taxes & Insurance: Shielding Your Business From Hidden Risks

In essence, a cleaning company's investment in taxes and insurance isn't just a cost of doing business – it's a direct investment in the safety, security, and peace of mind of both the staff and the hiring business.

  • Payroll Taxes: These mandatory contributions ensure that cleaning staff receive essential benefits like Social Security and Medicare, contributing to a stable and reliable workforce.

  • Sales & Other Taxes: Complying with local tax regulations demonstrates a company's commitment to ethical business practices and financial transparency.

  • Liability Insurance: This coverage protects you from financial losses if an accident or injury occurs on your property during the cleaning process.

  • Workers' Compensation Insurance: If a cleaning staff member is injured on the job, this insurance covers their medical expenses and lost wages, preventing potential legal complications for your business.

 

Even though they may not always be apparent, taxes and insurance play a crucial role in protecting both the cleaning company and your business. These essential expenses offer stability and peace of mind for all involved.


Equipment and Supplies - The Tools of the Trade

  • Range of Costs: Cleaning requires an array of tools and supplies, from basic mops and brooms to specialized cleaning agents, machinery, and disposables like trash bags.

  • Efficiency: Some equipment can save costs by reducing the waste of cleaning supplies or the hours of labor.

Damaged surfaces, lingering smells, and inefficient cleaning cost you in the long run. Partnering with a cleaning company that invests in high-quality equipment and supplies demonstrates a commitment to excellence. It elevates your workspace, protects your assets, and contributes to a thriving, healthy business environment.


Quattro Select from Diversey is a highly efficient wall-mounted system for medium to larger sites.

Dilution platform from Solenis, for medium to large-size building care operations.


Profit – The business side:

Janitorial companies, like any other business, need to make a profit to thrive. While a rock-bottom price might seem attractive in the short term, it often comes with hidden costs, such as high staff turnover, outdated equipment, and subpar service. A cleaning company with a fair profit margin is investing in its future and, by extension, in the success of your business.

15 views0 comments

Recent Posts

See All

Comments


bottom of page